Customer Service (SG PR或新加坡公民）
huiming931116 • • 1273 次浏览招聘
- 准证要求: PR或公民
- 职位: 其它职位
- 邮编: 048623
- 工作性质: 全职
- 发布人: 公司直招
- 招聘人数: 1
- 性别要求: 男 女
- 学历要求: 大专 本科
- 工资待遇: 2500新币以上 面议
- 联系人: vivian
- 电话: +6598198956
- 微信: huiming931116
Responsibilities:
- Take in allorder from customers locally and overseas and process them before handling overthe operations team
- Ensurecustomer are constantly updated regarding their orders – progress or deliverystatus
- Maintain agood relationship with courier to ensure smooth of delivery
- Provide goodservice to new/existing customers to promote upline sales
- Handlecustomers complain and ensure that all issues are addressed
- Attend andresolve customers’ enquiries
- Liaise withinternal stakeholders such as operations, sales team etc. for smooth operations
Requirements:
- Diploma holderin any related discipline
- Excellent interpersonal,written and oral communication skills in Mandarin and English as you need tocommunicate with Mandarin-speaking clients
- At least have1-2 year of working experience in e-commerce or related field
- Have priorexperience running online marketplaces
- Proactive andable to learn new knowledge
- Analytical,data-driven person with strong problem-solving skills
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